FAQs

1. What is a custom wig?

   - A custom wig is a wig that is made specifically to meet your unique preferences and needs. It is tailored to your head measurements and is styled and customized to your liking.

2. How do I order a custom wig?

   -To order a custom wig, visit our website & visit our Signature Wig Collection tab. Please be sure to read all descriptions and please add necessary information to the notes at checkout.

3. What is the difference between a Signature Wig and a Ready to Ship Wig?
    - A custom wig is made to your exact specifications, including styling. These units are made to order so you can choose exactly how you would like your unit.  Ready To Ship wigs are already customized and styled before they are put on our site so you will not be able to make any special requests.

4. What is a glueless wig?

     - A glueless wig is a wig that can be worn without any glue or adhesive. Our glueless wigs comes with adjustable elastic bands and wig combs.

5. How do I determine the right wig size for a custom wig?

   - Visit our “How to take head measurements” tab on our main menu.

6. How long does it take to receive my custom wig order?

   - Our Processing time is 7-14 business days. Please advised that this does not include weekends/ major holidays. After this time has been fulfilled, your unit will be shipped & shipping is 2-3 business days.

7. How do I care for and maintain my custom wig?

    - We recommend you to deep condition your unit every 2 weeks. We recommend Aussie’s 7n1 shampoo and conditioner for all Virgin Hair extensions while for our Raw Hair extensions we recommend Joice Moisture Recovery shampoo and conditioner which can be purchased at any Marshalls or TJ Maxx. 

8. What kind of wigs and hair extensions do you offer?

   - We offer